Correcting "Error: Aatrix Updater missing."
Question: How do I correct the error, "Aatrix Updater missing."?
Answer: The error indicates that the Aatrix Updater and your Aatrix Top Pay/Ultimate/Paycheck program application icon are not in the same location. They should both be in the Aatrix program folder located in your Applications folder.
If the Aatrix Updater or your Aatrix Top Pay/Ultimate/Paycheck program application icon has been moved out of the Aatrix program folder in Applications, they will need to be moved back into your program folder in Applications for updates to be properly installed.
If you need help locating or moving the items back into place contact, support at 701-746-6017 or by email at support@aatrix.com for assistance.
Related Pages:
Correcting "Error: Please Locate Quickbooks" when posting Payroll
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Correcting "Error: State Wages are greater than State Withholding"
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Correcting "Error: Employees no longer in alphabetical order."
FAQ: I have updated my computer to Mac OSX High Sierra, 10.13 or to OSX Mojave 10.14 and my employees are no longer in alphabetical order. How do I get them back in alphabetical order?
Correcting "Error: PayrollAddlRes is missing from your Document folder" on OS Sierra
FAQ: How do I correct the error, "PayrollAddlRes is missing from your Documents folder." on OS Sierra?
Correcting "Error: EIN does not match the company in Quickbooks"
FAQ: When posting payroll I get a message "The EIN does not match the company in Quickbooks". How do I fix that so I can post my payroll?