Last modified by Peytience S on 2023/11/01 20:30
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1 **Question: **How do I correct the error, "Aatrix Updater missing."?
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3 **Answer: **The error indicates that the **Aatrix Updater** and your **Aatrix Top Pay/Ultimate/Paycheck** program application icon are __not in the same location__. They should both be in the Aatrix program folder located in your Applications folder.
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5 If the** Aatrix Updater** or your **Aatrix Top Pay/Ultimate/Paycheck** program application icon has been moved out of the Aatrix program folder in Applications, they will need to be moved back into your program folder in Applications for updates to be properly installed.
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7 If you need help locating or moving the items back into place contact, support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] for assistance.
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11 == Related Pages: ==
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13 === [[Correcting "Error: Please Locate Quickbooks" when posting Payroll>>doc:Mac.Error Messages ».Correcting "Error\: Please Locate Quickbooks" when posting Payroll .WebHome]] ===
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15 FAQ: When I post my payroll a box opens up asking me to "Please Locate Quickbooks". What do I do?
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18 === [[Correcting "Error: State Wages are greater than State Withholding">>doc:Mac.Error Messages ».Correcting "Error\: State Wages are greater than State Withholding" .WebHome]] ===
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20 FAQ: How do I correct "Error: State Wages are greater than State Withholding" when processing W-2's?
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23 === [[Correcting "Error: Employees no longer in alphabetical order.">>doc:Mac.Error Messages ».Correcting Error\: Employees no longer in alphabetical order\. .WebHome]] ===
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25 FAQ: I have updated my computer to Mac OSX High Sierra, 10.13 or to OSX Mojave 10.14 and my employees are no longer in alphabetical order. How do I get them back in alphabetical order?
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28 === [[Correcting "Error: PayrollAddlRes is missing from your Document folder" on OS Sierra>>doc:Mac.Error Messages ».Correcting "Error\: PayrollAddlRes is missing from your Document folder" on OS Sierra .WebHome]] ===
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30 FAQ: How do I correct the error, "PayrollAddlRes is missing from your Documents folder." on OS Sierra?
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32
33 === [[Correcting "Error: EIN does not match the company in Quickbooks">>doc:Mac.Error Messages ».Correcting "Error\: EIN does not match the company in Quickbooks" .WebHome]] ===
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35 FAQ: When posting payroll I get a message "The EIN does not match the company in Quickbooks". How do I fix that so I can post my payroll?