Correcting "Error: -43 Aatrix TaxBase.tax missing"

Last modified by Peytience S on 2023/11/01 20:41

Question: How do I correct the error, "-43 Aatrix TaxBase.tax missing."?

Answer: The error indicates that your Tax Tables are missing.

You will need your Customer Number and Registration Code to continue. If you do not have them contact customer support at 701-746-6017 or by email at support@aatrix.com to obtain them.
To correct the error, click "OK".
You will be prompted that a Software Update is available. Below the prompt, you will see the "Company Selection" screen. Click on it to bring it to the front. Click Quit.
Click "OK" to the Software Update Available prompt.

FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'

When the update has been completed, click "OK" and enter your Customer Number and Registration Code.
If you do not have them contact customer support at 701-746-6017 or by email at support@aatrix.com.

FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'

Select your company and click "Continue".
Once the program opens, go to the "Payroll Items" screen and double-click on your State Unemployment listed under the green Employer Paid section.
Verify the rate entered is the correct rate for the company and click "OK". Click "OK" again to update the changes.