Last modified by Peytience S on 2023/11/01 20:41
Show last authors
1 **Question:** How do I correct the error, "-43 Aatrix TaxBase.tax missing."?
2
3 **Answer:** The error indicates that your Tax Tables are missing.
4
5 * You will need your **Customer Number** and **Registration Code** to continue. If you do not have them contact customer support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
6 * To correct the error, click** "OK".**
7 * You will be prompted that a **Software Update** is available. Below the prompt, you will see the "**Company Selection"** screen. Click on it to bring it to the front. Click **Quit.**
8 * Click **"OK"** to the **Software Update Available** prompt.
9
10 [[image:Correcting_Error_-_-43_Aatrix_TaxBase.tax_missing_01.png||alt="FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'" height="362" width="533"]]
11
12 * When the update has been completed, click **"OK"** and enter your **Customer Number** and **Registration Code**.
13 * If you do not have them contact customer support at **701-746-6017 **or by email at [[support@aatrix.com>>mailto:support@aatrix.com]]**.**
14
15 [[image:Correcting_Error_-_-43_Aatrix_TaxBase.tax_missing_02.png||alt="FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'" height="345" width="496"]]
16
17 * Select your company and click **"Continue"**.
18 * Once the program opens, go to the **"Payroll Items"** screen and double-click on your **State Unemployment** listed under the green Employer Paid section.
19 * **Verify the rate** entered is the correct rate for the company and click **"OK"**. Click **"OK"** again to update the changes.
20
21
22 ----
23
24 == Related Pages: ==
25
26 === [[Correcting "Error: This Employee has been encrypted with a different Customer Number.">>doc:Mac.Error Messages ».Correcting "Error\: This Employee has been encrypted with a different Customer Number\." .WebHome]] ===
27
28 FAQ: How do I correct the error, "This Employee has been encrypted with a different Customer Number."?
29
30
31 === [[Correcting eFile Payload Chunk Upload Error>>doc:Mac.Error Messages ».Correcting eFile Upload Error .WebHome]] ===
32
33 What do I do when I get "Payload Chunk Upload Error Non OK HTTP Response" ?
34
35
36 === [[Correcting "Error: -199">>doc:Mac.Error Messages ».Correcting "Error\: -199" .WebHome]] ===
37
38 FAQ: How do I correct the error "-199" on an employee?
39
40
41 === [[Correcting "Error: Aatrix Updater missing.">>doc:Mac.Error Messages ».Correcting "Error\: Aatrix Updater missing\." .WebHome]] ===
42
43 FAQ: How do I correct the error, "Aatrix Updater missing."?
44
45
46 === [[Correcting "Error: Power PC Applications are not supported">>doc:Mac.Error Messages ».Correcting "Error\: Power PC Applications are not supported" .WebHome]] ===
47
48 FAQ: How do I correct the error, "Power PC applications are not supported."?