Wiki source code of Username and Password Recovery

Version 2.1 by Peytience S on 2023/05/02 15:15
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1 * Log into your account at [[https:~~/~~/efileca.aatrix.com>>url:https://efileca.aatrix.com/]]
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3 [[image:https://www.aatrix.com/files/8214/2300/1354/UserPass_Recovery_01.png||alt="Read on for how to recover your username and/or password." height="319" width="679"]]
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6 * Click on **"Recover it here."** under "Forgot your username/password?".
7 * Enter the **BIN associated with your account** and click the **"Send Email"** button.
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9 [[image:https://www.aatrix.com/files/5014/2300/1354/UserPass_Recovery_02.png||alt="Read on for how to recover your username and/or password." height="292" width="679"]]
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12 * An email will be sent to the email address on file. The email will contain a reset password link.
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14 [[image:https://www.aatrix.com/files/6216/2152/4769/Reset_password.png||alt="Reset password.png" height="329" width="506"]]
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16 //** **//
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18 //**Note:** If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts~://
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20 * **helpme@aatrix.com**
21 * **efileadministrator@aatrix.com**
22 * **efile_system@aatrix.com**
23 * **notifications@aatrix.com** //and;//
24 * **efile@aatrix.com**//.//
25 * //Or you can add //**@aatrix.com**// as a wildcard in your email system.//