Wiki source code of Username and Password Recovery
Version 2.1 by Peytience S on 2023/05/02 15:15
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| author | version | line-number | content |
|---|---|---|---|
| 1 | * Log into your account at [[https:~~/~~/efileca.aatrix.com>>url:https://efileca.aatrix.com/]] | ||
| 2 | |||
| 3 | [[image:https://www.aatrix.com/files/8214/2300/1354/UserPass_Recovery_01.png||alt="Read on for how to recover your username and/or password." height="319" width="679"]] | ||
| 4 | |||
| 5 | |||
| 6 | * Click on **"Recover it here."** under "Forgot your username/password?". | ||
| 7 | * Enter the **BIN associated with your account** and click the **"Send Email"** button. | ||
| 8 | |||
| 9 | [[image:https://www.aatrix.com/files/5014/2300/1354/UserPass_Recovery_02.png||alt="Read on for how to recover your username and/or password." height="292" width="679"]] | ||
| 10 | |||
| 11 | |||
| 12 | * An email will be sent to the email address on file. The email will contain a reset password link. | ||
| 13 | |||
| 14 | [[image:https://www.aatrix.com/files/6216/2152/4769/Reset_password.png||alt="Reset password.png" height="329" width="506"]] | ||
| 15 | |||
| 16 | //** **// | ||
| 17 | |||
| 18 | //**Note:** If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts~:// | ||
| 19 | |||
| 20 | * **helpme@aatrix.com** | ||
| 21 | * **efileadministrator@aatrix.com** | ||
| 22 | * **efile_system@aatrix.com** | ||
| 23 | * **notifications@aatrix.com** //and;// | ||
| 24 | * **efile@aatrix.com**//.// | ||
| 25 | * //Or you can add //**@aatrix.com**// as a wildcard in your email system.// |