Username and Password Recovery

• Log into your account at https://efileca.aatrix.com

• Click on "Recover it here." under "Forgot your username/password?".
• Enter the BIN associated with your account and click the "Send Email" button. 

• An email will be sent to the email address on file. The email will contain a reset password link.

Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts:

• helpme@aatrix.com
• efileadministrator@aatrix.com
• efile_system@aatrix.com
• notifications@aatrix.com and;
• efile@aatrix.com.
• Or you can add @aatrix.com as a wildcard in your email system.