Username and Password Recovery

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  • Log into your account at https://efileca.aatrix.com

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  • Click on "Recover it here." under "Forgot your username/password?".

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  • Enter the BIN associated with your account and click the "Send Email" button. 

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  • An email will be sent to the email address on file. The email will contain a reset password link.

Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: 

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  • helpme@aatrix.com
  • efileadministrator@aatrix.com
  • efile_system@aatrix.com
  • notifications@aatrix.com and;
  • efile@aatrix.com.
  • Or you can add @aatrix.com as a wildcard in your email system.