Username and Password Recovery

• Log into your account at https://efileca.aatrix.com

• Click on "Recover it here." under "Forgot your username/password?".
• Enter the BIN associated with your account and click the "Send Email" button. 

• An email will be sent to the email address on file. The email will contain a reset password link.

Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts:

• helpme@aatrix.com
• efileadministrator@aatrix.com
• efile_system@aatrix.com
• notifications@aatrix.com and;
• efile@aatrix.com.
• Or you can add @aatrix.com as a wildcard in your email system.

Related Pages:

eFile Authorization Form

Read information on activating authorization for eFilings.

Additional Agency Requirements

Learn more about other requirements for eFiling.

Additional Locations

Learn more about other requirements for eFiling.

Additional Companies

Learn more about other requirements for eFiling.