Pulling up a Report Preview

Last modified by Peytience S on 2023/10/31 15:34

Question: When I click on Preview Report it just flashes. How do I pull up the report?

Answer: There could be a couple of different issues. 

Follow the instructions below:

  • First with the payroll program closed, open your hard drive and go into your "Applications" folder.
  • Go into the Aatrix Top Pay/Ultimate/Paycheck program folder. 
    • If there is no Aatrix Form Viewer application in the folder, you will need to contact support at 701-746-6017 or by email at support@aatrix.com for assistance. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • If there is an Aatrix Form Viewer in your program folder in Applications, then go to your "Documents" folder.
  • Go into the Aatrix Top Pay/Ultimate/Paycheck folder located there.
  • Go into the "Defaults ƒ" folder.
  • Trash / delete the "Pay Defaults" file. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Open your payroll program, it will open a bit differently as the "Pay Defaults" file is rebuilt.
  • Enter your name and then the company name and click "OK". This will only personalize one screen of the payroll program as it opens. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Accept the License Agreement.
  • When asked to register click "Yes" and then just close the web page. 

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • At the Company Selection window, select your company and click "Continue".
  • You will be prompted for a password. Enter the default password which is "password".

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Once the program is open, go to the "Aatrix" menu in the upper left corner and select "Preferences"

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Check the box "Disable Payment History window on Startup".
  • Check the box "Disable Automatic Help display".
  • Click on the "Security" tab across the top of the window.

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Check the box "Password protect this program".
    • While not required, due to the sensitive nature of the information stored in the payroll program you might want to set a password, or, if there is more than one user of the computer.
    • To set a password, check the box and enter the password on all three (3) levels and click "OK".

FAQ: When I click on Preview Report it just flashes. How do I pull up the report?

  • Go to the "Reports Plus" screen and process the report.

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