Taxes are not calculating

Last modified by Peytience S on 2023/10/30 20:10

Question: My Tax Table subscription expired and have since renewed and entered the new code, but taxes are not calculating. How do I get them to calculate?

Answer: 

  • To have the taxes for payroll to calculate in "Pay Employees", click on the "Skip Step" button and skip through all of the steps, then click "Done' in the last step to reset the process.
  • Go back to "Pay Employees", enter the "Pay Period Ending Date" and click "Continue".
  • "Verify" that the taxes are now calculating.
  • If you will not be processing payroll be sure to click "Skip Step" and skip through all of the steps, then click "Done" in the last step so that the process is reset for the next payroll.

Related Pages:

Deleting Payroll for an Entire Payday

Read on how to delete a payroll for an entire day.

Paychecks in the New Year

FAQ: "I would like to process the first payroll for the New Year before the end of the current year. What do I need to do to have the paychecks properly reflected in the new year?"

Pay Employees

Learn the basics of processing the paychecks for your employees.

Selecting Employees from "Pay Employees"

FAQ: "When I click on Pay Employees I do not get the step to select my employees. How do I get back there?"

Non-tax Deduction change when processing a check

FAQ: "Can I do a one time change of a non-tax deduction amount when I process the check?"