Wiki source code of Correcting "Error: This Employee has been encrypted with a different Customer Number."
Last modified by Peytience S on 2023/11/01 20:48
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| 1 | **Question:** How do I correct the error, "This Employee has been encrypted with a different Customer Number."? | ||
| 2 | |||
| 3 | **Answer: **To correct the employee encryption error in your payroll program, follow the instructions below. | ||
| 4 | |||
| 5 | * Go to the **"Aatrix"** menu in the upper left corner next to the Apple and select **"About Payroll".** | ||
| 6 | |||
| 7 | [[image:Correcting_Error_-_Different_Cust_No_01_NEW.png||alt="FAQ: How do I correct the error, 'This Employee has been encrypted with a different Customer Number.'" height="309" width="475"]] | ||
| 8 | |||
| 9 | |||
| 10 | * Click on **"Subscription Details"**. | ||
| 11 | * In the next window, click on the word** "Customer"** in **Customer Number. ** | ||
| 12 | |||
| 13 | [[image:Correcting_Error_-_Different_Customer_Number_02.png||alt="FAQ: How do I correct the error, 'This Employee has been encrypted with a different Customer Number.'" height="331" width="605"]] | ||
| 14 | |||
| 15 | **~ ** | ||
| 16 | |||
| 17 | * When asked if you want to reset the **"Employee Encryption"**, click **"Yes"**. | ||
| 18 | |||
| 19 | [[image:Correcting_Error_-_Different_Customer_Number_03.png||alt="FAQ: How do I correct the error, 'This Employee has been encrypted with a different Customer Number.'" height="217" width="498"]] | ||
| 20 | |||
| 21 | |||
| 22 | * **Quit** out of the program and reopen it. | ||
| 23 | * **Verify** that you __no longer receive the error message__ for the employee. | ||
| 24 | |||
| 25 | |||
| 26 | ---- | ||
| 27 | |||
| 28 | == Related Pages: == | ||
| 29 | |||
| 30 | === [[Correcting "Error: Aatrix Updater missing.">>doc:Mac.Error Messages ».Correcting "Error\: Aatrix Updater missing\." .WebHome]] === | ||
| 31 | |||
| 32 | FAQ: How do I correct the error, "Aatrix Updater missing."? | ||
| 33 | |||
| 34 | |||
| 35 | === [[Correcting "Error: -43 Aatrix TaxBase.tax missing">>doc:Mac.Error Messages ».Correcting "Error\: -43 Aatrix TaxBase\.tax missing" .WebHome]] === | ||
| 36 | |||
| 37 | FAQ: How do I correct the error, "-43 Aatrix TaxBase.tax missing."? | ||
| 38 | |||
| 39 | |||
| 40 | === [[Correcting eFile Payload Chunk Upload Error>>doc:Mac.Error Messages ».Correcting eFile Upload Error .WebHome]] === | ||
| 41 | |||
| 42 | What do I do when I get "Payload Chunk Upload Error Non OK HTTP Response" ? | ||
| 43 | |||
| 44 | |||
| 45 | === [[Correcting "Error: Power PC Applications are not supported">>doc:Mac.Error Messages ».Correcting "Error\: Power PC Applications are not supported" .WebHome]] === | ||
| 46 | |||
| 47 | FAQ: How do I correct the error, "Power PC applications are not supported."? | ||
| 48 | |||
| 49 | |||
| 50 | === [[Correcting "Error: -199">>doc:Mac.Error Messages ».Correcting "Error\: -199" .WebHome]] === | ||
| 51 | |||
| 52 | FAQ: How do I correct the error "-199" on an employee? |