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Last modified by Andrew K on 2025/12/31 20:50
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1 **Question:** How do I correct the error, "-43 Aatrix TaxBase.tax missing."?
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3 **Answer:** The error indicates that your Tax Tables are missing.
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5 * You will need your **Customer Number** and **Registration Code** to continue. If you do not have them contact customer support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
6 * To correct the error, click** "OK".**
7 * You will be prompted that a **Software Update** is available. Below the prompt, you will see the "**Company Selection"** screen. Click on it to bring it to the front. Click **Quit.**
8 * Click **"OK"** to the **Software Update Available** prompt.
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10 [[image:Correcting_Error_-_-43_Aatrix_TaxBase.tax_missing_01.png||alt="FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'" height="362" width="533"]]
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12 * When the update has been completed, click **"OK"** and enter your **Customer Number** and **Registration Code**.
13 * If you do not have them contact customer support at **701-746-6017 **or by email at [[support@aatrix.com>>mailto:support@aatrix.com]]**.**
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15 [[image:Correcting_Error_-_-43_Aatrix_TaxBase.tax_missing_02.png||alt="FAQ: How do I correct the error, '-43 Aatrix TaxBase.tax missing.'" height="345" width="496"]]
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17 * Select your company and click **"Continue"**.
18 * Once the program opens, go to the **"Payroll Items"** screen and double-click on your **State Unemployment** listed under the green Employer Paid section.
19 * **Verify the rate** entered is the correct rate for the company and click **"OK"**. Click **"OK"** again to update the changes.
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