Confirmation Email Not Received

Last modified by Derek K on 2024/02/07 22:29

If an email confirmation has not been received it may be due to the security settings applied to your inbox.

In order to receive email confirmations in the future, add helpme@aatrix.comefile_system@aatrix.comefileadministrator@aatrix.com, and efile@aatrix.com to your address book. Contact your IT staff or email provider to ensure anything with @aatrix.com is not blocked or filtered.

Another option is to go to https://efile.aatrix.com, and log in. Once logged in, choose the "Inbox" tab to access the emails sent to the contact on file. There is also a "Filings" tab to review the submissions eFiled to Aatrix.


Related Pages:

Agency Received Filing Confirmation

Learn more about your filing's status.

Quarterly Updates

Information regarding when forms expire and need to be updated.

Upper Limit Met, Taxable Wages Included

Learn about limits and taxable wages.

Agency Notices

Learn about resolving notices through the Aatrix eFile.

Filing Not Posted to Agency Website

Read about the reason why your filing has not posted yet.