Last modified by Derek K on 2024/02/07 22:29

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Peytience S 3.1 1 * Go to[[ https:~~/~~/efile.aatrix.com>>https://efile.aatrix.com]]
christie w 2.1 2 * (((
3 ====== Select the **Login** option. ======
4 )))
5
jackb 5.1 6 [[image:2022-09-22_08-18-34.png||alt="01 UserPass Recovery.png" height="679" width="1025"]]
christie w 1.1 7
christie w 2.1 8 * (((
jackb 4.1 9 ====== Click on **Recover it here.** ======
christie w 2.1 10 )))
11 * (((
jackb 5.1 12 ====== Enter the **Account Email Address** and **Preparer EIN **and select the** Send Email** button. ======
christie w 2.1 13 )))
14
jackb 5.1 15 [[image:Image2.png||alt="02 UserPass Recovery.png" height="648" width="999"]]
christie w 1.1 16
christie w 2.1 17 * (((
jackb 6.1 18 ====== A confirmation email will be sent to the email address on file. The email will contain your login information. ======
christie w 2.1 19 )))
christie w 1.1 20
jackb 5.1 21 [[image:Image3.png||alt="03 UserPass Recovery.png" height="647" width="1000"]]
christie w 1.1 22
christie w 2.1 23 ====== **//Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: //** ======
christie w 1.1 24
Peytience S 3.1 25 (((
26 [[**helpme@aatrix.com**>>mailto:helpme@aatrix.com]]
christie w 1.1 27
Peytience S 3.1 28 [[**efileadministrator@aatrix.com**>>mailto:efileadministrator@aatrix.com]]
29
30 [[**efile_system@aatrix.com**>>mailto:efile_system@aatrix.com]]
31
32 [[**notifications@aatrix.com** >>mailto:notifications@aatrix.com]]//and;//
33
34 [[**efile@aatrix.com**//.//>>mailto:efile@aatrix.com.]]
35
36 //Or you can add //**@aatrix.com**//[[ >>mailto:@aatrix.com]]as a wildcard in your email system.//
jackb 4.1 37
38 ----
39
40 == Related Pages: ==
41
42
43 === [[Enrolling>>doc:Windows.U\.S\..Getting Started.Enrollment and Requirements.Enrolling.WebHome]] ===
44
jackb 6.1 45 ====== Enroll your company to get started with Aatrix eFile. ======
jackb 4.1 46
47
48 === [[Additional Agency Requirements>>doc:Windows.U\.S\..Getting Started.Enrollment and Requirements.Additional Agency Requirements.WebHome]] ===
49
jackb 6.1 50 ====== Learn more about other requirements for eFiling. ======
jackb 4.1 51
52
53 === [[eFile Authorization Form>>doc:Windows.U\.S\..Getting Started.Enrollment and Requirements.eFile Authorization Form.WebHome]] ===
54
jackb 6.1 55 ====== Activate authorization for eFilings ======
jackb 4.1 56
57
58 === [[Changing Enrollment Information>>doc:Windows.U\.S\..Getting Started.Enrollment and Requirements.Changing Enrollment Information .WebHome]] ===
59
jackb 6.1 60 ====== Make changes to your enrollment information. ======
christie w 2.1 61 )))