Username and Password Recovery

Last modified by Derek K on 2024/02/07 22:29

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  • Click on Recover it here.
  • Enter the Account Email Address and Preparer EIN and select the Send Email button.

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  • A confirmation email will be sent to the email address on file. The email will contain your login information.

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Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: 

helpme@aatrix.com

efileadministrator@aatrix.com

efile_system@aatrix.com

notifications@aatrix.com and;

efile@aatrix.com.

Or you can add @aatrix.com as a wildcard in your email system.


Related Pages:

Enrolling

Enroll your company to get started with Aatrix eFile.

Additional Agency Requirements

Learn more about other requirements for eFiling.

eFile Authorization Form

Activate authorization for eFilings

Changing Enrollment Information

Make changes to your enrollment information.