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Version 3.1 by Peytience S on 2023/05/02 17:36
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1 * Go to[[ https:~~/~~/efile.aatrix.com>>https://efile.aatrix.com]]
2 * (((
3 ====== Select the **Login** option. ======
4 )))
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6 [[image:https://www.aatrix.com/files/6216/6386/6555/2022-09-22_08-18-34.png||alt="01 UserPass Recovery.png" height="679" width="1025"]]
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8 * (((
9 ====== ​​​​​​​Click on **Recover it here.** ======
10 )))
11 * (((
12 ====== ​​​​​​​Enter the **Account Email Address** and **Preparer EIN **and select the** Send Email** button. ======
13 )))
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16 [[image:https://www.aatrix.com/files/2816/6386/8284/Image2.png||alt="02 UserPass Recovery.png" height="648" width="999"]]
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18 * (((
19 ====== ​​​​​​​A confirmation email will be sent to the email address on file. The email will contain your login information. ======
20 )))
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23 [[image:https://www.aatrix.com/files/8016/6386/8308/Image3.png||alt="03 UserPass Recovery.png" height="647" width="1000"]]
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25 ====== **//Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: //** ======
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27 (((
28 [[**helpme@aatrix.com**>>mailto:helpme@aatrix.com]]
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30 [[**efileadministrator@aatrix.com**>>mailto:efileadministrator@aatrix.com]]
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32 [[**efile_system@aatrix.com**>>mailto:efile_system@aatrix.com]]
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34 [[**notifications@aatrix.com** >>mailto:notifications@aatrix.com]]//and;//
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36 [[**efile@aatrix.com**//.//>>mailto:efile@aatrix.com.]]
37
38 //Or you can add //**@aatrix.com**//[[ >>mailto:@aatrix.com]]as a wildcard in your email system.//
39 )))
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