Version 2.1 by christie w on 2023/02/28 20:46
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2 ** (((
3 ====== Go to[[ https:~~/~~/efile.aatrix.com>>https://efile.aatrix.com]] ======
4 )))
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7 ====== ======
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11 ====== Select the **Login** option. ======
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14 [[image:https://www.aatrix.com/files/6216/6386/6555/2022-09-22_08-18-34.png||alt="01 UserPass Recovery.png" height="679" width="1025"]]
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17 ====== ======
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21 ====== Click on **Recover it here.** ======
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25 ====== ======
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29 ====== Enter the **Account Email Address** and **Preparer EIN **and select the** Send Email** button. ======
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34 [[image:https://www.aatrix.com/files/2816/6386/8284/Image2.png||alt="02 UserPass Recovery.png" height="648" width="999"]]
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36 * (((
37 ====== ======
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41 ====== A confirmation email will be sent to the email address on file. The email will contain your login information. ======
42 )))
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46 [[image:https://www.aatrix.com/files/8016/6386/8308/Image3.png||alt="03 UserPass Recovery.png" height="647" width="1000"]]
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48 ====== **//Note: If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: //** ======
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50 * (((
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53 * [[**helpme@aatrix.com**>>mailto:helpme@aatrix.com]]
54 * [[**efileadministrator@aatrix.com**>>mailto:efileadministrator@aatrix.com]]
55 * [[**efile_system@aatrix.com**>>mailto:efile_system@aatrix.com]]
56 * [[**notifications@aatrix.com** >>mailto:notifications@aatrix.com]]//and;//
57 * [[**efile@aatrix.com**//.//>>mailto:efile@aatrix.com.]]
58 * //Or you can add //**@aatrix.com**//[[ >>mailto:@aatrix.com]]as a wildcard in your email system.//
59 )))
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