Last modified by Peytience S on 2023/11/02 15:54

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1 **If emails are not being received from Aatrix, please contact your email server administrator. **
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3 It is possible that Aatrix emails are being filtered out prior to reaching the inbox, or may be in a spam or junk category of the inbox. To ensure that emails do come through, adding **@aatrix.com** as a wild card safe domain in the email server will allow emails through.
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5 In case your company doesn't have an email admin, Aatrix also sends all emails to the online inbox at [[https:~~/~~/efile.aatrix.com>>url:https://efile.aatrix.com/]]
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7 To access this inbox, log into your account at the [[eFile Center Website>>url:https://efile.aatrix.com/]] and navigate to the **"Inbox"** tab.
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11 == Related Pages: ==
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13 === [[Session Creation Error>>doc:Windows.Canada.Troubleshooting Technical Help .Session Creation Error.WebHome]] ===
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15 Learn more about troubleshooting this error message.
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18 === [[Update Issues>>doc:Windows.Canada.Troubleshooting Technical Help .Update Issues.WebHome]] ===
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20 Learn how to troubleshoot update issues.
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23 === [[Cannot Convert Input DB>>doc:Windows.Canada.Troubleshooting Technical Help .Cannot Convert Input DB.WebHome]] ===
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25 Learn to troubleshoot this error message.
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28 === [[Windows XP Not Supported>>doc:Windows.Canada.Troubleshooting Technical Help .Windows XP Not Supported.WebHome]] ===
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30 Aatrix Minimum Operating System Requirements
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33 === [[System Error>>doc:Windows.Canada.Troubleshooting Technical Help .System Error.WebHome]] ===
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35 Learn about the System Error related to Windows Updates