Last modified by Peytience S on 2023/11/02 15:54

From version 1.1
edited by christie w
on 2023/01/07 02:36
Change comment: There is no comment for this version
To version 3.1
edited by Peytience S
on 2023/11/02 15:54
Change comment: There is no comment for this version

Summary

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1 +**If emails are not being received from Aatrix, please contact your email server administrator. **
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3 +It is possible that Aatrix emails are being filtered out prior to reaching the inbox, or may be in a spam or junk category of the inbox. To ensure that emails do come through, adding **@aatrix.com** as a wild card safe domain in the email server will allow emails through.
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5 +In case your company doesn't have an email admin, Aatrix also sends all emails to the online inbox at [[https:~~/~~/efile.aatrix.com>>url:https://efile.aatrix.com/]]
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7 +To access this inbox, log into your account at the [[eFile Center Website>>url:https://efile.aatrix.com/]] and navigate to the **"Inbox"** tab.
8 +
9 +----
10 +
11 +== Related Pages: ==
12 +
13 +=== [[Session Creation Error>>doc:Windows.Canada.Troubleshooting Technical Help .Session Creation Error.WebHome]] ===
14 +
15 +Learn more about troubleshooting this error message.
16 +
17 +
18 +=== [[Update Issues>>doc:Windows.Canada.Troubleshooting Technical Help .Update Issues.WebHome]] ===
19 +
20 +Learn how to troubleshoot update issues.
21 +
22 +
23 +=== [[Cannot Convert Input DB>>doc:Windows.Canada.Troubleshooting Technical Help .Cannot Convert Input DB.WebHome]] ===
24 +
25 +Learn to troubleshoot this error message.
26 +
27 +
28 +=== [[Windows XP Not Supported>>doc:Windows.Canada.Troubleshooting Technical Help .Windows XP Not Supported.WebHome]] ===
29 +
30 +Aatrix Minimum Operating System Requirements
31 +
32 +
33 +=== [[System Error>>doc:Windows.Canada.Troubleshooting Technical Help .System Error.WebHome]] ===
34 +
35 +Learn about the System Error related to Windows Updates