Changes for page Unable to Receive Aatrix Emails
Last modified by Peytience S on 2023/11/02 15:54
From version 1.1
edited by christie w
on 2023/01/07 02:36
on 2023/01/07 02:36
Change comment:
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To version 3.1
edited by Peytience S
on 2023/11/02 15:54
on 2023/11/02 15:54
Change comment:
There is no comment for this version
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... ... @@ -1,2 +1,35 @@ 1 +**If emails are not being received from Aatrix, please contact your email server administrator. ** 1 1 3 +It is possible that Aatrix emails are being filtered out prior to reaching the inbox, or may be in a spam or junk category of the inbox. To ensure that emails do come through, adding **@aatrix.com** as a wild card safe domain in the email server will allow emails through. 2 2 5 +In case your company doesn't have an email admin, Aatrix also sends all emails to the online inbox at [[https:~~/~~/efile.aatrix.com>>url:https://efile.aatrix.com/]] 6 + 7 +To access this inbox, log into your account at the [[eFile Center Website>>url:https://efile.aatrix.com/]] and navigate to the **"Inbox"** tab. 8 + 9 +---- 10 + 11 +== Related Pages: == 12 + 13 +=== [[Session Creation Error>>doc:Windows.Canada.Troubleshooting Technical Help .Session Creation Error.WebHome]] === 14 + 15 +Learn more about troubleshooting this error message. 16 + 17 + 18 +=== [[Update Issues>>doc:Windows.Canada.Troubleshooting Technical Help .Update Issues.WebHome]] === 19 + 20 +Learn how to troubleshoot update issues. 21 + 22 + 23 +=== [[Cannot Convert Input DB>>doc:Windows.Canada.Troubleshooting Technical Help .Cannot Convert Input DB.WebHome]] === 24 + 25 +Learn to troubleshoot this error message. 26 + 27 + 28 +=== [[Windows XP Not Supported>>doc:Windows.Canada.Troubleshooting Technical Help .Windows XP Not Supported.WebHome]] === 29 + 30 +Aatrix Minimum Operating System Requirements 31 + 32 + 33 +=== [[System Error>>doc:Windows.Canada.Troubleshooting Technical Help .System Error.WebHome]] === 34 + 35 +Learn about the System Error related to Windows Updates