Last modified by Peytience S on 2023/11/02 15:54
From version 1.1
edited by christie w
on 2023/01/07 02:36
Change comment: There is no comment for this version
To version 2.1
edited by christie w
on 2023/02/01 16:18
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,2 +1,7 @@
1 +**If emails are not being received from Aatrix, please contact your email server administrator. **
1 1  
3 +It is possible that Aatrix emails are being filtered out prior to reaching the inbox, or may be in a spam or junk category of the inbox. To ensure that emails do come through, adding **@aatrix.com** as a wild card safe domain in the email server will allow emails through.
2 2  
5 +In case your company doesn't have an email admin, Aatrix also sends all emails to the online inbox at [[https:~~/~~/efile.aatrix.com>>url:https://efile.aatrix.com/]]
6 +
7 +To access this inbox, log into your account at the [[eFile Center Website>>url:https://efile.aatrix.com/]] and navigate to the **"Inbox"** tab.