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Wiki source code of Username and Password Recovery

Version 1.1 by christie w on 2023/01/30 20:29
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2 ** Log into your account at [[https:~~/~~/efileca.aatrix.com>>url:https://efileca.aatrix.com/]]
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4 [[image:https://www.aatrix.com/files/8214/2300/1354/UserPass_Recovery_01.png||alt="Read on for how to recover your username and/or password." height="319" width="679"]]
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8 ** Click on **"Recover it here."** under "Forgot your username/password?".
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11 ** Enter the **BIN associated with your account** and click the **"Send Email"** button.
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14 [[image:https://www.aatrix.com/files/5014/2300/1354/UserPass_Recovery_02.png||alt="Read on for how to recover your username and/or password." height="292" width="679"]]
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18 ** An email will be sent to the email address on file. The email will contain a reset password link.
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20 [[image:https://www.aatrix.com/files/6216/2152/4769/Reset_password.png||alt="Reset password.png" height="329" width="506"]]
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22 //** **//
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24 //**Note:** If you are not receiving emails from Aatrix, a filter may be blocking the email. To ensure that you are able to view emails sent by Aatrix, you should add the following email addresses to your contacts: //
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27 ** **helpme@aatrix.com**
28 ** **efileadministrator@aatrix.com**
29 ** **efile_system@aatrix.com**
30 ** **notifications@aatrix.com** //and;//
31 ** **efile@aatrix.com**//.//
32 ** //Or you can add //**@aatrix.com**// as a wildcard in your email system.//