Inquiries on Forms

For questions / inquiries regarding forms that you have eFiled, contact our eFile center by email at helpme@aatrix.com.

Be sure to include your Federal EIN and the AFID for the filing in the email.

Related Pages:

Basic Steps for eFile

Read our guide on how to start eFiling.

Managing / Updating your eFile User Account

Learn how to manage / update your account information on the Aatrix eFile Website.

Setting up your Payroll for eFile

Learn how to set up your payroll for eFiling with Aatrix eFile.

Checking eFiling Status

FAQ: How do I check the status of a form that I have eFiled?

Control Name

FAQ: I am eFiling my 941 form there is a 94X Certificate box that pops up and wants my Control Name. What is my Control Name?