Last modified by Peytience S on 2023/10/30 20:18
From version 2.1
edited by christie w
on 2023/02/06 21:15
Change comment: There is no comment for this version
To version 4.1
edited by Peytience S
on 2023/10/30 20:18
Change comment: There is no comment for this version

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1 -XWiki.christiew
1 +XWiki.peytiences
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1 1  To correct this issue you will need your **Customer Number** and **Tax Table Registration Code**. If you do not have them contact customer support at **701-746-6017 **or by email at **support@aatrix.com **to obtain them.
2 2  
3 -*
4 -** With your payroll program closed open your hard drive and go into your **"Documents" **folder.
3 +* With your payroll program closed open your hard drive and go into your **"Documents" **folder.
4 +* Go into the **"Aatrix Top Pay/Ultimate/Paycheck"** folder located there.
5 +* Go into the **"Tax Tables ƒ"** folder.
6 +* Trash the contents of the **"Tax Tables ƒ"** folder.
5 5  
6 -*
7 -** Go into the **"Aatrix Top Pay/Ultimate/Paycheck"** folder located there.
8 +[[image:https://www.aatrix.com/files/9514/2359/8528/SS_and_Medicare_Calculating_Negative_Amounts_01.png||alt="Social Security and Medicare calculating negative amounts" height="338" width="680"]]
8 8  
9 -*
10 -** Go into the **"Tax Tables ƒ"** folder.
11 11  
12 -*
13 -** Trash the contents of the **"Tax Tables ƒ"** folder.
11 +* Open your payroll program as you normally would. As it opens you will receive an **"Error -43"**, click **"OK"** to the error message.
12 +* You will see a box asking if you want to check for updates, below it you will see the **"Company Selection"** screen, click on it to bring it to the front and click **"Quit", **then click **"OK" **to check for updates.
13 +* If you are asked for a password during the update, enter the computer password.
14 14  
15 -[[image:https://www.aatrix.com/files/9514/2359/8528/SS_and_Medicare_Calculating_Negative_Amounts_01.png||alt="Social Security and Medicare calculating negative amounts" height="338" width="680"]]
15 +[[image:https://www.aatrix.com/files/8214/2359/8529/SS_and_Medicare_Calculating_Negative_Amounts_02.png||alt="Learn how to fix calculations on Social Security and Medicare." height="342" width="506"]]
16 16  
17 17  
18 -*
19 -** Open your payroll program as you normally would. As it opens you will receive an **"Error -43"**, click **"OK"** to the error message.
18 +* After the updates have been installed you will need to enter your **Customer Number **and **Tax Table Registration Code**. If you do not have them contact customer support at **701-746-6014 ** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
20 20  
21 -*
22 -** You will see a box asking if you want to check for updates, below it you will see the **"Company Selection"** screen, click on it to bring it to the front and click **"Quit", **then click **"OK" **to check for updates.
20 +[[image:https://www.aatrix.com/files/1314/2359/8530/SS_and_Medicare_Calculating_Negative_Amounts_03.png||alt="Learn how to fix calculations on Social Security and Medicare." height="315" width="484"]]
23 23  
24 -*
25 -** If you are asked for a password during the update, enter the computer password.
26 26  
27 -[[image:https://www.aatrix.com/files/8214/2359/8529/SS_and_Medicare_Calculating_Negative_Amounts_02.png||alt="Learn how to fix calculations on Social Security and Medicare." height="342" width="506"]]
23 +* Once the program reopens go to Payroll Items and under the green **"Employer Paid" **section double click on your **"State Unemployment"** and verify the rate is the correct rate for the company.
24 +* Click **"OK"** and **"OK"** again to update the changes.
25 +* Go to **"Pay Employees". **Click on **"Skip Step" **and skip through all of the steps, then click **"Done" **the last step to reset the process.
26 +* Go back to **"Pay Employees" **and verify the taxes are now calculating correctly.
27 +* If you are not processing payroll be sure to skip through all of the steps and click **"Done"** in the last step so it resets the process for your next payroll run.
28 28  
29 +----
29 29  
30 -*
31 -** After the updates have been installed you will need to enter your **Customer Number **and **Tax Table Registration Code**. If you do not have them contact customer support at **701-746-6014 ** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
31 +== Related Pages: ==
32 32  
33 -[[image:https://www.aatrix.com/files/1314/2359/8530/SS_and_Medicare_Calculating_Negative_Amounts_03.png||alt="Learn how to fix calculations on Social Security and Medicare." height="315" width="484"]]
33 +=== [[Paycheck Printing Order>>doc:Mac.Processing Payroll .Paycheck Printing Order .WebHome]] ===
34 34  
35 +FAQ: "The paychecks are printing in reverse order. How do I get payroll to print the first person being paid first?"
35 35  
36 -*
37 -** Once the program reopens go to Payroll Items and under the green **"Employer Paid" **section double click on your **"State Unemployment"** and verify the rate is the correct rate for the company.
38 38  
39 -*
40 -** Click **"OK"** and **"OK"** again to update the changes.
38 +=== [[Deleting a Paycheck>>doc:Mac.Processing Payroll .Deleting a Paycheck .WebHome]] ===
41 41  
42 -*
43 -** Go to **"Pay Employees". **Click on **"Skip Step" **and skip through all of the steps, then click **"Done" **the last step to reset the process.
40 +Read on how to delete a paycheck.
44 44  
45 -*
46 -** Go back to **"Pay Employees" **and verify the taxes are now calculating correctly.
47 47  
48 -*
49 -** If you are not processing payroll be sure to skip through all of the steps and click **"Done"** in the last step so it resets the process for your next payroll run.
43 +=== [[Setting Employee Hours to "0">>doc:Mac.Processing Payroll .Setting Employee Hours to "0" .WebHome]] ===
44 +
45 +Learn how to change the default hours of an employee to "0".
46 +
47 +
48 +=== [[Taxes are not calculating>>doc:Mac.Processing Payroll .Taxes are not calculating .WebHome]] ===
49 +
50 +FAQ: "My Tax Table subscription expired and have since renewed and entered the new code, but taxes are not calculating. How do I get them to calculate?"
51 +
52 +
53 +=== [[Making corrections on Pay History>>doc:Mac.Processing Payroll .Making corrections on Pay History .WebHome]] ===
54 +
55 +FAQ: "If I find a mistake on a paycheck after they have been processed can I just make the correction on the check in Pay History?"