Last modified by Peytience S on 2023/10/30 21:14
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1 **Question:** How do I correct error message **"Out of Balance"** when posting my payroll?
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3 **Answer:** The payroll program exports your payroll in what is referred to as a **Balanced Transaction **file, meaning that the total Debits, or all items that are expenses, equals the total Credits, or all items that are liabilities plus Net Pay.
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5 An **Out of Balance **error indicates that you either you have:
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7 * An item linked as a Debit/Credit and needs to be switched;
8 * An item not linked to an account in Quickbooks or;
9 * An item has too many links.
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11 === ** ** ===
12
13 === **Resolve the Error:** ===
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15 * First check your **Link Report.**
16 * Click** "Done"** to return to the main **Payroll Navigator** screen and click on **"Quickbooks Links" **in the lower right.
17 * Click on the arrow to the left of **Designate Account Links** to expand the window.
18 * Click on the **"Report"** button in the lower right to pull up your **Link Report.**
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20 [[image:https://www.aatrix.com/files/3114/3836/4273/Correcting_Error_-_Out_of_Balance_01_NEW.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="285" width="680"]]
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22 * At the bottom of the list, look under the **Missing Items Deductions** and **Missing Items Employer Paid** below the list in the window. Any Deductions not linked and any Employer Paid Items without the required 2 links will be listed. They would need to be linked for payroll to properly post.
23 * If they both say** "Nothing Missing"** then look at the list and make sure that items are linked properly.
24 ** [[image:https://www.aatrix.com/files/1514/2350/9352/Correcting_Error_-_Out_of_Balance_03.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="554" width="617"]]
25 * Items marked** Income** **(I)** are income items that make up **Gross Pay**.
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27 **Required Link:**
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29 * Linked as a **Debit** to an **"Expense Account"**.
30 * If all Gross Pay items will be posting to the same account you just need to link Gross Pay (Not Assigned or All).
31 * Items marked **Deductions** **(D)** are deducted from the paycheck.
32
33 **Required Link:**
34
35 * Linked as a **Credit **to a **"Liability Account"**.
36 * It is set up as type **"Other Current Liability"**.
37 * Items marked** (E)** are **Employer Paid** items.
38
39 **Two (2) Required Links:**
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41 * (1) Linked as **CREDIT** to an account that is set up as **"Other Current Liability"** and;
42 * (2) Linked as **DEBIT** to an **"Expense Account"**.
43 ** Under the **Debit** column, **Y **indicates **Yes **the item is a **Debit.**
44 ** Under the **Debit** column, **N** indicates **No **the item is a **Credit.**
45 ** Refer to the **Required Links** at the bottom of the report.
46 ** To print the report, go to the** "Preview" **menu and select **"Print All".**
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48 [[image:https://www.aatrix.com/files/6814/2350/9351/Correcting_Error_-_Out_of_Balance_02.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="513" width="614"]]
49
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