Correcting "Error: No Records Exported" when posting Liability Payments

Question: When posting my liability payments I receive a message "No Records were exported". How do I correct this?

Answer: There are three (3) scenarios / possibilities on why you are getting this error. 

Scenario 1: When posting payroll to Quickbooks, verify the date of the payment.

• In your payroll program, from the main Payroll Navigator screen, click on "Manage Liabilities.
• From the top tool bar, click on "View Register".
  • 
• Verify the payment date. 

• If the date you were attempting to post was incorrect then post the payment and set the "Date Recorded" to the date of the payment.
  • 

• If the date you were attempting to post was correct select the payment on the list and in the middle of the register window click "Delete Entry" and delete the payment, then close the register.

Scenario 2:  There are probably no items to allocate.

1. Go to Manage Liabilities and on the top tool bar click on "View Register".
2. Select the payment in the register that you are trying to post.
3. Click on "Delete Entry" in the middle of the register and delete the payment from the program, then close the register.
   • 
     

Scenario 3:  See if checks have already been exported.

1. Check the box in the Export window where it says "Export checks that have already been exported" and click "Send".
   
    
2. If you still receive the same error then click "Done" to close the Send/Post window.
   • Go to Manage Liabilities.
   • On the left side of the top tool bar click on "View Register".
   • Click on the payment once in the register to highlight it, then in the middle of the register window click the "Delete Entry" and delete the payment, then close the register.
     
     

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