Missing Print & Mail Reports

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  • With your payroll program closed open your hard drive and go into your Documents folder.

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  • Go into the Aatrix Form Viewer folder and into the Government Forms folder located there.

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  • Trash the Archive_Changes.txt file from the list.

• Go into your Applications folder and into the Aatrix Top Pay/Ultimate/Paycheck program folder located there.
• Double-click on the Aatrix Form Viewer to open it, when asked to check for updates, choose Internet Update.

• You may receive a message that an updated Form Viewer, the program that processes your forms, is available. 
• Click the Install button and then in the Aatrix program folder double-click on the Aatrix Form Viewer to open it. 
  • When prompted to check for updates choose "Internet Update".
  • If you are not asked to check for updates then once it opens go to the Help menu and select Update forms, then click "Internet Update".
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• From the list of updated Forms Packages, choose the Federal and any state that you need forms for and click the "Update" button to install the forms.

• Once the forms have been installed, quit out of the Form Viewer and open your payroll program.
  • Verify that you now have forms on the list under Print & Mail.

Related Pages:

Checking for Reports Updates

Learn how to check reports for updates in Aatrix Top Pay.

Year-end Update did not update forms

Learn when forms are updated.