Wiki source code of Correcting "Error: Out of Balance"
Last modified by Peytience S on 2023/11/01 20:56
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1 | **Question:** How do I correct error message **"Out of Balance"** when posting my payroll? | ||
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3 | **Answer:** The payroll program exports your payroll in what is referred to as a **Balanced Transaction **file, meaning that the total Debits, or all items that are expenses, equals the total Credits, or all items that are liabilities plus Net Pay. | ||
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5 | An **Out of Balance **error indicates that you either you have: | ||
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7 | * An item linked as a Debit/Credit and needs to be switched; | ||
8 | * An item not linked to an account in Quickbooks or; | ||
9 | * An item has too many links. | ||
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11 | === ** ** === | ||
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13 | === **Resolve the Error:** === | ||
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15 | * First check your **Link Report.** | ||
16 | * Click** "Done"** to return to the main **Payroll Navigator** screen and click on **"Quickbooks Links" **in the lower right. | ||
17 | * Click on the arrow to the left of **Designate Account Links** to expand the window. | ||
18 | * Click on the **"Report"** button in the lower right to pull up your **Link Report.** | ||
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20 | [[image:Correcting_Error_-_Out_of_Balance_01_NEW.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="285" width="680"]] | ||
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23 | * At the bottom of the list, look under the **Missing Items Deductions** and **Missing Items Employer Paid** below the list in the window. Any Deductions not linked and any Employer Paid Items without the required 2 links will be listed. They would need to be linked for payroll to properly post. | ||
24 | * If they both say** "Nothing Missing"** then look at the list and make sure that items are linked properly. | ||
25 | \\[[image:Correcting_Error_-_Out_of_Balance_03.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="554" width="617"]] | ||
26 | \\ | ||
27 | * Items marked** Income** **(I)** are income items that make up **Gross Pay**. | ||
28 | \\**Required Link:** | ||
29 | * Linked as a **Debit** to an **"Expense Account"**. | ||
30 | * If all Gross Pay items will be posting to the same account you just need to link Gross Pay (Not Assigned or All). | ||
31 | * Items marked **Deductions** **(D)** are deducted from the paycheck. | ||
32 | \\**Required Link:** | ||
33 | * Linked as a **Credit **to a **"Liability Account"**. | ||
34 | * It is set up as type **"Other Current Liability"**. | ||
35 | * Items marked** (E)** are **Employer Paid** items. | ||
36 | \\**Two (2) Required Links:** | ||
37 | * (1) Linked as **CREDIT** to an account that is set up as **"Other Current Liability"** and; | ||
38 | * (2) Linked as **DEBIT** to an **"Expense Account"**. | ||
39 | * Under the **Debit** column, **Y **indicates **Yes **the item is a **Debit.** | ||
40 | * Under the **Debit** column, **N** indicates **No **the item is a **Credit.** | ||
41 | * Refer to the **Required Links** at the bottom of the report. | ||
42 | * To print the report, go to the** "Preview" **menu and select **"Print All".** | ||
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45 | [[image:Correcting_Error_-_Out_of_Balance_02.png||alt="FAQ: How do I correct the error message 'Out of Balance' when posting my payroll?" height="513" width="614"]] | ||
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47 | === **Removing Existing Links:** === | ||
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49 | * Under the **"Existing Links"** box, select the desired link to be removed. | ||
50 | * Click the "**Unlink"** button to remove the link. | ||
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52 | [[image:Correcting_Error_-_Out_of_Balance_04.png]] | ||
53 | |||
54 | === **Switching Credit/Debit:** === | ||
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56 | * Select the link for the item listed under **"Existing Links"**. | ||
57 | * Click on **"Swap C/D"** to the right to switch it. | ||
58 | |||
59 | [[image:Correcting_Error_-_Out_of_Balance_04.png]] | ||
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61 | === **Adding a Link:** === | ||
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63 | * In Box **1 Payroll Variables**, select the item to be linked. | ||
64 | * In Box **2 Chart of Accounts**, select the proper account for the item to post to in Quickbooks. | ||
65 | * To the right in **3 Entry Type**, choose the appropriate entry for the item. | ||
66 | * In 4 click the **Link** button. The new link will appear at the bottom of the **Existing Links**. | ||
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68 | [[image:Correcting_Error_-_Out_of_Balance_04 (1).png]] | ||
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70 | ---- | ||
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72 | == Related Pages: == | ||
73 | |||
74 | === [[Correcting "Error: State Wages are greater than State Withholding">>doc:Mac.Error Messages ».Correcting "Error\: State Wages are greater than State Withholding" .WebHome]] === | ||
75 | |||
76 | FAQ: How do I correct "Error: State Wages are greater than State Withholding" when processing W-2's? | ||
77 | |||
78 | |||
79 | === [[Correcting "Error: EIN does not match the company in Quickbooks">>doc:Mac.Error Messages ».Correcting "Error\: EIN does not match the company in Quickbooks" .WebHome]] === | ||
80 | |||
81 | FAQ: When posting payroll I get a message "The EIN does not match the company in Quickbooks". How do I fix that so I can post my payroll? | ||
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83 | |||
84 | === [[Correcting "Error: Please Locate Quickbooks" when posting Payroll>>doc:Mac.Error Messages ».Correcting "Error\: Please Locate Quickbooks" when posting Payroll .WebHome]] === | ||
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86 | FAQ: When I post my payroll a box opens up asking me to "Please Locate Quickbooks". What do I do? | ||
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88 | |||
89 | === [[Correcting "Error: Employees no longer in alphabetical order.">>doc:Mac.Error Messages ».Correcting Error\: Employees no longer in alphabetical order\. .WebHome]] === | ||
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91 | FAQ: I have updated my computer to Mac OSX High Sierra, 10.13 or to OSX Mojave 10.14 and my employees are no longer in alphabetical order. How do I get them back in alphabetical order? | ||
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93 | |||
94 | === [[Correcting "Error: PayrollAddlRes is missing from your Document folder" on OS Sierra>>doc:Mac.Error Messages ».Correcting "Error\: PayrollAddlRes is missing from your Document folder" on OS Sierra .WebHome]] === | ||
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96 | FAQ: How do I correct the error, "PayrollAddlRes is missing from your Documents folder." on OS Sierra? |