Version 2.1 by christie w on 2023/03/02 15:34
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1 ====== There are 2 ways to recover or look-up a password:** Through the Preparer** or the **eFile Center Website** ======
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4 ====== **A.** **Through the Preparer:** ======
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11 ====== To start the eW-2/e1099 process, access the **History** or existing forms in the payroll software. Once the **History** is open, select the W-2/W-3 or 1099 Record copy of the filing. Select the report, and then click **Edit**. The next screen is called the **Dashboard**. ======
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19 ====== Click on the radio button beside** eW-2/e1099 Password Lookup** located on the Dashboard. ======
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24 [[image:https://www.aatrix.com/files/5114/4294/8701/eW2-e1099_Password_Lookup_01_-_New.png||alt="Learn how to recover eW-2/e1099 passwords."]]
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29 ====== The **Password Lookup Tool** will display. Here you can search for specific employees or select the checkbox to display all employees.
30 \\The list will have the employee's social security number, last name, first name, email address (if previously entered when processing the W2s), and the eW-2/e1099 password. ======
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38 ====== You can either: ======
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48 ====== **(1) **Print individual lists of the employees' passwords, or; ======
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52 ====== **(2) **Send the employees' an email by adding their email address to the tool.  ======
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60 ====== Select the checkbox by their name under the notification column and click the **Send Email** button to send the email. ======
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64 ====== **B. Through the eFile Center Website:** ======
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71 ====== Log on to [[https:~~/~~/efile.aatrix.com>>url:https://efile.aatrix.com/]] and go to the **Year-End Manager** Tab. ======
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79 ====== Follow the screens to select a **Company**, **Filing**, and **Filing Year**. ======
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87 ====== You will now see a list of the employees/recipients. ======
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95 ====== Select the employee/recipient you wish to look up the password for. ======
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103 ====== Verify their SSN/ITIN. ======
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106 ====== Now you will be able to view their eW-2/e1099 password. ======