Last modified by Jared R on 2025/10/23 19:11

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Jared R 2.1 1 * Go to [[https:~~/~~/efile.aatrix.com>>https://efile.aatrix.com]]
2 * Login.
3 * Navigate to the **EfilePackages** tab.
Jared R 4.1 4 * Select to **Cancel Automatic Renewal** to cancel the renewal of your package. (The displayed screen will vary depending on if you have a single or multiple companies)
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6 [[image:Auto-Renewal image 1.png]]
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9 * For profiles with multiple companies, select the company you would like to cancel the Auto Renewal for first, and then select **Cancel Automatic Renewal**.
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11 [[image:Auto-Renewal image 2.png]]
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Jared R 9.1 14 * Once the **Cancel Automatic Renewal** option has been selected, the following prompts will appear. Selecting **OK** will then cancel the automatic renewal.
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Jared R 6.1 16 [[image:Auto-Renewal image 3.png]]
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18 [[image:Auto-Renewal image 4.png]]
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21 * Note: It may take several minutes for the **Disabled** status to appear.
22 * Any questions regarding cancellations or renewals should be directed to sales at 1-800-426-0854.
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24 [[image:Auto-Renewal image 5.png]]