Last modified by Peytience S on 2023/10/30 19:18
From version 1.1
edited by christie w
on 2023/01/12 17:38
Change comment: There is no comment for this version
To version 2.1
edited by christie w
on 2023/02/01 22:14
Change comment: There is no comment for this version

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1 +To correct this issue you will need your **Customer Number** and **Tax Table Registration Code**. If you do not have them contact support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
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3 +You will also need your** unemployment rate that was assigned by the state.**
4 +\\You can obtain the rate for your company from the State Unemployment agency or from your Accountant.
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6 +*
7 +** With your payroll program closed, open your hard drive and go into your **Documents **folder.
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9 +*
10 +** Go into the **Aatrix Top Pay/Ultimate/Paycheck** folder located there.
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12 +*
13 +** Go into the **Tax Tables ƒ** folder.
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15 +*
16 +** Trash the contents of the **Tax Tables ƒ** folder.
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18 +[[image:https://www.aatrix.com/files/3514/2352/1860/Updating_State_Unemployment_Wage_Limit_01.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="297" width="680"]]
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21 +*
22 +** Open your payroll program, as it opens you will receive an error -43, click** "OK" **to the error.
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24 +[[image:https://www.aatrix.com/files/7614/3836/3472/Updating_State_Unemployment_Wage_Limit_02_NEW.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="525" width="589"]]
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28 +*
29 +** You will now see the **Software Update Available **box, below it you will see the **Company Selection** window.
30 +\\Click on the **Company Selection **window to bring it to the front and click "**Quit",** then check for and install any updates available.
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32 +*
33 +** If you are asked to enter a password during the update enter the user password, or more commonly called the computer password.
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35 +[[image:https://www.aatrix.com/files/6014/2352/1862/Updating_State_Unemployment_Wage_Limit_03.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="374" width="532"]]
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38 +*
39 +** After the updates have been installed the program will open. You will be prompted to enter your **Customer Number** and **Tax Table Registration Code. **
40 +\\Once entered, click **"Register".**
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42 +[[image:https://www.aatrix.com/files/2714/2352/1863/Updating_State_Unemployment_Wage_Limit_04.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="322" width="500"]]
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45 +*
46 +** Once you are in the program, go to the **Payroll Items** screen and verify that the **Wage Limit** for your State Unemployment has been updated.
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48 +*
49 +** Double-click on your **State Unemployment** and enter the rate for the company, then click **"OK"** and **"OK"** again to update the changes.