Last modified by Peytience S on 2023/10/31 15:13
From version 4.1
edited by Peytience S
on 2023/10/31 15:13
Change comment: There is no comment for this version
To version 2.1
edited by christie w
on 2023/02/06 22:03
Change comment: There is no comment for this version

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1 -XWiki.peytiences
1 +XWiki.christiew
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2 2  
3 3  **Answer: **Start by looking at the **Verification Report** for the payment:
4 4  
5 -* In **"Manage Liabilities"**, go through the first 3 Steps to calculate the amount due. **//DO NOT//** click "Calculate Amount Due".
6 -* Click on **"Verify"** on the top tool bar, this will bring up a **Verification Report **for the payment period.
5 +*
6 +** In **"Manage Liabilities"**, go through the first 3 Steps to calculate the amount due. **//DO NOT//** click "Calculate Amount Due".
7 7  
8 +*
9 +** Click on **"Verify"** on the top tool bar, this will bring up a **Verification Report **for the payment period.
10 +
8 8  [[image:https://www.aatrix.com/files/5414/2360/9550/Liability_Payments_calculating_as_0_01.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="514" width="679"]]
9 9  
10 -* Any payments recorded into the program and being applied to this period will show on the right side under **"Deposits"** by date and amount. The left side of the report will show all paydays for the period by date and amount.
11 -* Chances are:
12 -** There is a payment that **was never made** and **needs to deleted** from the program or;
13 -** There is a payment that** should be applied to another period**.
13 +*
14 +** Any payments recorded into the program and being applied to this period will show on the right side under **"Deposits"** by date and amount. The left side of the report will show all paydays for the period by date and amount.
14 14  
16 +*
17 +** Chances are:
18 +*** There is a payment that **was never made** and **needs to deleted** from the program or;
19 +*** There is a payment that** should be applied to another period**.
20 +
15 15  [[image:https://www.aatrix.com/files/7814/2360/9553/Liability_Payments_calculating_as_0_02.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="236" width="678"]]
16 16  
17 17  
18 18  **To Delete a Payment:**
19 19  
20 -* In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
21 -* **Locate and select the payment** in the register listing to be deleted.
22 -* Click the **"Delete Entry"** button and in the pop up warning box confirm you wish to delete it.
23 -* Close the register and **reprocess the payment**.
26 +*
27 +**
28 +*** In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
24 24  
25 -[[image:https://www.aatrix.com/files/4214/2360/9556/Liability_Payments_calculating_as_0_03.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="379" width="680"]]
30 +*
31 +**
32 +*** **Locate and select the payment** in the register listing to be deleted.
26 26  
34 +*
35 +**
36 +*** Click the **"Delete Entry"** button and in the pop up warning box confirm you wish to delete it.
27 27  
28 -**To Apply a Payment to a Different Period:**
38 +*
39 +**
40 +*** Close the register and **reprocess the payment**.
29 29  
30 -* In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
31 -* **Locate and select the payment** in the register listing and double click on it to open the payment.
32 -* Across the bottom of the window,** change the period** that the payment is for. For example change it to **"1st Qtr 20XX"**, and click **"OK"**.
33 -* Close the register and **reprocess the payment**.
42 +[[image:https://www.aatrix.com/files/4214/2360/9556/Liability_Payments_calculating_as_0_03.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="379" width="680"]]
34 34  
35 -[[image:https://www.aatrix.com/files/8514/2360/9557/Liability_Payments_calculating_as_0_04.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="296" width="680"]]
36 36  
37 -----
45 +**To Apply a Payment to a Different Period:**
38 38  
39 -== Related Pages: ==
47 +*
48 +**
49 +*** In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
40 40  
41 -=== [[Changing Payment Periods>>doc:Mac.Liability Payments .Changing Payment Periods .WebHome]] ===
51 +*
52 +**
53 +*** **Locate and select the payment** in the register listing and double click on it to open the payment.
42 42  
43 -FAQ: How do I change the period a payment is applied to?
55 +*
56 +**
57 +*** Across the bottom of the window,** change the period** that the payment is for. For example change it to **"1st Qtr 20XX"**, and click **"OK"**.
44 44  
59 +*
60 +**
61 +*** Close the register and **reprocess the payment**.
45 45  
46 -=== [[Reprinting a Liability Check>>doc:Mac.Liability Payments .Reprinting a Liability Check .WebHome]] ===
47 -
48 -Learn how to reprint a Liability Check.
49 -
50 -
51 -=== [[Setting up a New Payment>>doc:Mac.Liability Payments .Setting up a New Payment .WebHome]] ===
52 -
53 -Learn how to set up a New Payment in your Payroll Program.
54 -
55 -
56 -=== [[Selecting and Aligning Liability Checkform>>doc:Mac.Liability Payments .Selecting and Aligning Liability Checkform .WebHome]] ===
57 -
58 -Learn how to align your Checkform for printing.
59 -
60 -
61 -=== [[Processing Liability Payments>>doc:Mac.Liability Payments .Processing Liability Payments .WebHome]] ===
62 -
63 -Learn how to process Liability Payments.
63 +[[image:https://www.aatrix.com/files/8514/2360/9557/Liability_Payments_calculating_as_0_04.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="296" width="680"]]