Last modified by Peytience S on 2023/10/31 15:13
From version 4.1
edited by Peytience S
on 2023/10/31 15:13
Change comment: There is no comment for this version
To version 1.1
edited by christie w
on 2023/01/12 23:39
Change comment: There is no comment for this version

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1 -XWiki.peytiences
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1 -**Question:** What do I do when my **Liability Payments calculate $0** when I know there is an amount due?
2 2  
3 -**Answer: **Start by looking at the **Verification Report** for the payment:
4 4  
5 -* In **"Manage Liabilities"**, go through the first 3 Steps to calculate the amount due. **//DO NOT//** click "Calculate Amount Due".
6 -* Click on **"Verify"** on the top tool bar, this will bring up a **Verification Report **for the payment period.
7 -
8 -[[image:https://www.aatrix.com/files/5414/2360/9550/Liability_Payments_calculating_as_0_01.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="514" width="679"]]
9 -
10 -* Any payments recorded into the program and being applied to this period will show on the right side under **"Deposits"** by date and amount. The left side of the report will show all paydays for the period by date and amount.
11 -* Chances are:
12 -** There is a payment that **was never made** and **needs to deleted** from the program or;
13 -** There is a payment that** should be applied to another period**.
14 -
15 -[[image:https://www.aatrix.com/files/7814/2360/9553/Liability_Payments_calculating_as_0_02.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="236" width="678"]]
16 -
17 -
18 -**To Delete a Payment:**
19 -
20 -* In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
21 -* **Locate and select the payment** in the register listing to be deleted.
22 -* Click the **"Delete Entry"** button and in the pop up warning box confirm you wish to delete it.
23 -* Close the register and **reprocess the payment**.
24 -
25 -[[image:https://www.aatrix.com/files/4214/2360/9556/Liability_Payments_calculating_as_0_03.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="379" width="680"]]
26 -
27 -
28 -**To Apply a Payment to a Different Period:**
29 -
30 -* In the **"Manage Liabilities"** screen, click on **"View Register"** on the top tool bar.
31 -* **Locate and select the payment** in the register listing and double click on it to open the payment.
32 -* Across the bottom of the window,** change the period** that the payment is for. For example change it to **"1st Qtr 20XX"**, and click **"OK"**.
33 -* Close the register and **reprocess the payment**.
34 -
35 -[[image:https://www.aatrix.com/files/8514/2360/9557/Liability_Payments_calculating_as_0_04.png||alt="FAQ: What do I do when my Liability Payments calculate $0 when I know there is an amount due?" height="296" width="680"]]
36 -
37 -----
38 -
39 -== Related Pages: ==
40 -
41 -=== [[Changing Payment Periods>>doc:Mac.Liability Payments .Changing Payment Periods .WebHome]] ===
42 -
43 -FAQ: How do I change the period a payment is applied to?
44 -
45 -
46 -=== [[Reprinting a Liability Check>>doc:Mac.Liability Payments .Reprinting a Liability Check .WebHome]] ===
47 -
48 -Learn how to reprint a Liability Check.
49 -
50 -
51 -=== [[Setting up a New Payment>>doc:Mac.Liability Payments .Setting up a New Payment .WebHome]] ===
52 -
53 -Learn how to set up a New Payment in your Payroll Program.
54 -
55 -
56 -=== [[Selecting and Aligning Liability Checkform>>doc:Mac.Liability Payments .Selecting and Aligning Liability Checkform .WebHome]] ===
57 -
58 -Learn how to align your Checkform for printing.
59 -
60 -
61 -=== [[Processing Liability Payments>>doc:Mac.Liability Payments .Processing Liability Payments .WebHome]] ===
62 -
63 -Learn how to process Liability Payments.