Version 2.1 by Peytience S on 2023/05/02 21:30
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1 To correct this issue you will need your **Customer Number** and **Tax Table Registration Code**. If you do not have them contact support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
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3 You will also need your** unemployment rate that was assigned by the state.**
4 \\You can obtain the rate for your company from the State Unemployment agency or from your Accountant.
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6 * With your payroll program closed, open your hard drive and go into your **Documents **folder.
7 * Go into the **Aatrix Top Pay/Ultimate/Paycheck** folder located there.
8 * Go into the **Tax Tables ƒ** folder.
9 * Trash the contents of the **Tax Tables ƒ** folder.
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11 [[image:https://www.aatrix.com/files/3514/2352/1860/Updating_State_Unemployment_Wage_Limit_01.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="297" width="680"]]
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14 * Open your payroll program, as it opens you will receive an error -43, click** "OK" **to the error.
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16 [[image:https://www.aatrix.com/files/7614/3836/3472/Updating_State_Unemployment_Wage_Limit_02_NEW.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="525" width="589"]]
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20 * You will now see the **Software Update Available **box, below it you will see the **Company Selection** window.
21 ** Click on the **Company Selection **window to bring it to the front and click "**Quit",** then check for and install any updates available.
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23 * If you are asked to enter a password during the update enter the user password, or more commonly called the computer password.
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25 [[image:https://www.aatrix.com/files/6014/2352/1862/Updating_State_Unemployment_Wage_Limit_03.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="374" width="532"]]
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28 * After the updates have been installed the program will open. You will be prompted to enter your **Customer Number** and **Tax Table Registration Code. **
29 ** Once entered, click **"Register".**
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31 [[image:https://www.aatrix.com/files/2714/2352/1863/Updating_State_Unemployment_Wage_Limit_04.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="322" width="500"]]
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34 * Once you are in the program, go to the **Payroll Items** screen and verify that the **Wage Limit** for your State Unemployment has been updated.
35 * Double-click on your **State Unemployment** and enter the rate for the company, then click **"OK"** and **"OK"** again to update the changes.
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37 **~ **