Version 1.1 by christie w on 2023/02/01 19:15
Show last authors
1 To correct this issue you will need your **Customer Number** and **Tax Table Registration Code**. If you do not have them contact support at **701-746-6017** or by email at [[support@aatrix.com>>mailto:support@aatrix.com]] to obtain them.
2
3 You will also need your** unemployment rate that was assigned by the state.**
4 \\You can obtain the rate for your company from the State Unemployment agency or from your Accountant.
5
6 *
7 ** With your payroll program closed, open your hard drive and go into your **Documents **folder.
8
9 *
10 ** Go into the **Aatrix Top Pay/Ultimate/Paycheck** folder located there.
11
12 *
13 ** Go into the **Tax Tables ƒ** folder.
14
15 *
16 ** Trash the contents of the **Tax Tables ƒ** folder.
17
18 [[image:https://www.aatrix.com/files/3514/2352/1860/Updating_State_Unemployment_Wage_Limit_01.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="297" width="680"]]
19
20
21 *
22 ** Open your payroll program, as it opens you will receive an error -43, click** "OK" **to the error.
23
24 [[image:https://www.aatrix.com/files/7614/3836/3472/Updating_State_Unemployment_Wage_Limit_02_NEW.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="525" width="589"]]
25
26
27
28 *
29 ** You will now see the **Software Update Available **box, below it you will see the **Company Selection** window.
30 \\Click on the **Company Selection **window to bring it to the front and click "**Quit",** then check for and install any updates available.
31
32 *
33 ** If you are asked to enter a password during the update enter the user password, or more commonly called the computer password.
34
35 [[image:https://www.aatrix.com/files/6014/2352/1862/Updating_State_Unemployment_Wage_Limit_03.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="374" width="532"]]
36
37
38 *
39 ** After the updates have been installed the program will open. You will be prompted to enter your **Customer Number** and **Tax Table Registration Code. **
40 \\Once entered, click **"Register".**
41
42 [[image:https://www.aatrix.com/files/2714/2352/1863/Updating_State_Unemployment_Wage_Limit_04.png||alt="Learn what to do when your State Unemployment Wage Limit did not update." height="322" width="500"]]
43
44
45 *
46 ** Once you are in the program, go to the **Payroll Items** screen and verify that the **Wage Limit** for your State Unemployment has been updated.
47
48 *
49 ** Double-click on your **State Unemployment** and enter the rate for the company, then click **"OK"** and **"OK"** again to update the changes.
50
51 **~ **